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Skip to content HELP ME NOW! If you are in need of emergency support, please call: (618) 300-3389 Please note: Emergency support during non-business hours will be billed at emergency rates only. If this is not an emergency, please email support@sinc.net. Our typical email response time is < 24 hours. For remote support please: Click Here Services Resources About Contact Free Consultation Services Resources About Contact Free Consultation HELP ME NOW! If you are in need of emergency support, please call: (618) 300-3389 Please note: Emergency support during non-business hours will be billed at emergency rates only. If this is not an emergency, please email support@sinc.net. Our typical email response time is < 24 hours. For remote support please: Click Here Technology is the heart of all business, and we are the tech doctors. Technology Consulting in Illinois and the Tri-State Area Our Approach SINC is the only technology firm in southern Illinois that staffs Microsoft, Apple, Linux, A+, Dell, and Cisco certified technicians, allowing us to provide the best services and expertise in the region. We pride ourselves on quick response times. Whether it’s a minor issue or a big emergency, you can count on us taking care of it quickly, arriving promptly, and keeping in touch as the problem is tackled. More About SINC PC / Mac View Service Server & Networking Support View Service Cloud Solutions View Service Dedicated Managed Services View Service Security & Surveillance View Service What Our Clients Say “The size of our company does not allow us to have our IT people on staff, so we have to outsource our needs... SINC has been our IT partner from the beginning. The crew communicates with us in a way we can understand and makes it fast and easy for us to make decisions regarding our network system and associated IT items. I would recommend SINC to any business that needs IT support.” J. Cameron Donahue, Manager 1Source Material Handling What Our Clients Say “Before we hired SINC, our network was limping along. It was significantly misconfigured and just plain didn’t run properly. SINC came in, gave us a detailed assessment of the situations, and provided us with options. We chose to have our existing equipment overhauled. SINC took care of much of the job over a weekend so it minimized the amount of interference with our day-to-day work. Now we have our email hosted on our server, proper user security, nightly backups, antivirus protection, etc. We are on a Monthly Maintenance Agreement, which means that our bill is the same no matter how many times we call for support. Our previous computer guy always seemed like he was too busy to help us but when we call SINC, they always take care of us very promptly. We are glad we made the switch and are sure you will be too!” John Taylor, President (retired) Laborers’ Local 773 What Our Clients Say “Dave Mack has been taking care of our computer network for about a decade, from back when we used to have a server running the Novell operating system. He has worked for several different companies over those years and we’ve always stuck with him because we know we can count on him to take care of us promptly and keep our network up and running. We subscribe to SINC’s Monthly Maintenance Agreement which also includes the Offsite Backup service and hosting for our websites. One of the nice things about the guys at SINC is that if we have questions, they answer them in a way we can easily understand. Some computer guys sound like they’re speaking a foreign language, but not the SINC guys. We have complete confidence in Dave and the rest of the crew at SINC. Their professionalism, attention to detail and prompt service make taking care of our IT issues and maintenance an easy task. I would recommend them to any business that needs computer support.” Jim Morgan, President \ Owner Morgan Commercial Structures What Our Clients Say “SINC is one of our most important business partners! As the region’s source for quality Xerox solutions, we rely on the expertise and quick response of Dave Mack and his company in order to facilitate the installation of our most advanced office products. SINC’s efficient and timely response allows us to implement printing and scanning solutions at the time of delivery instead of having our customers wait to use their new Xerox product. Our decision to partner with Dave and SINC has helped us grow our Xerox business and I would highly recommend the IT services at SINC for all your business computing needs.” Philip Schaefer, Philip Schaefer Heartland Office, Inc. What Our Clients Say “J & L Robinson Construction Co has been working with Dave Mack with SINC since he started the company. We had previously worked with him for four years when he was with another company. He helped setup and service our current computer network. Dave has helped with our business software installation, upgrades and maintenance. (Timberline accounting, Prolog project management, Microsoft Exchange email, Winest estimating and remote network access). Our computer network and business software is very critical for our daily operation. Dave has always responded quickly to resolve any problems that we have had to keep our business in operation.” David G. Robinson (Jerry), J & L Robinson Construction Company What Our Clients Say “Kingery & Associates, Inc. located in Carmi, IL. has been a client of SINC since they opened in September 2010. Prior to that Dave provided service to our company for 4 years while he was employed with another company. We appreciate the prompt response we get when we have a problem arise and if it is an emergency they are very quick to tend to the problem. We run on a network that requires access for remote users, Microsoft Exchange email, and we use QuickBooks Enterprise 2011. Thanks for everything you do, it gives us peace of mind knowing that you are there to provide excellent service so that we don’t experience long periods of down time that could be very costly to our business.” Tammy Sisco, Office Manager Kingery & Associates, Inc. What Our Clients Say "I’ve been a school administrator for over 23 years now and I have experienced the digital movement in classrooms first hand so I highly recommend SINC as network analysts as they understand how important it is to maintain a consistent technological infrastructure and they are always prompt when needed. I couldn’t ask for better service." Steve Webb, District Superintendant Goreville Community Unit School District #1 What Our Clients Say “SINC and its employees have been serving us for the past few years. They have excellent services and they do a great job of taking care of us on time. They also keep all our workstations and our server running at optimum efficiency. Other services they have set up for us are an Off-site Back-Up system, updating our accounting software, and keeping our email exchange server running. One of the best things I think makes them a trustworthy company is that if for some reason they make a mistake, they will do whatever is necessary to fix the problem and keep us (the customer) happy and satisfied with the service. Overall, I would recommend them to any other business.” Jesse Boudet, Youth Leader First Baptist Church of Murphysboro What Our Clients Say "Before hiring SINC our server was slow, computers were always crashing and we seemed to always get viruses. After SINC came in and did an overhaul we run smoothly and problem free. Their monitoring of our system and offsite backup gives us peace of mind. The guys are all friendly and knowledgeable, answering any questions we have by explaining everything in terms we can understand. When we call SINC they immediately address the issue. They keep our systems updated before we even realize it is needed. If an issue should arise, SINC is there immediately either fixing the issue remotely or stopping by our office. We have complete faith in SINC by ...